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EROSKI 2030
A People-Centred Company Driving Social Change
We promote healthy eating
We generate local wealth and solidarity in our communities
We promote the satisfaction and development of our people
We listen to and inform consumers
We improve environmental sustainability
At EROSKI, in line with our cooperative-based retail model and our mission, vision, and values, we work to achieve sound business results while generating positive social impact, especially in our closest communities, within a framework of strong governance and effective environmental responsibility. We set this out with five Commitments.
We are committed to promoting healthy eating
“Because our aim is to offer quality products and promote healthy eating habits among consumers.”
This commitment is delivered through:
- 01
Offering a wide range of healthy products, with a focus on fresh produce and strong value for money.
- 02
Offering own-brand products with advanced information and a good nutritional profile (labelled with Nutri-Score).
- 03
Educating children to help prevent childhood obesity.
- 04
Sharing information and advice on healthy eating through our channels (club channels, magazines, social media, etc.).
We are committed to generating local wealth and solidarity in our communities
“Because we care about the society in which we live, from small agri-food producers to people in need of support.”
This commitment is delivered through:
- 01
Promoting a wide range of local products, especially from small and medium-sized enterprises, with strong in-store dynamism.
- 02
Supporting producer families so that their processes become more efficient and sustainable.
- 03
Promoting social action projects that foster solidarity with vulnerable groups and social inclusion.
- 04
Giving back to society is an integral part of our business results, through the Eroski Foundation.
We are committed to promoting the well-being and development of our employees
“Because the well-being of our people matters to us. Participation in the running of the business and the improvement of working conditions guide us and make us proud.”
This commitment is delivered through:
- 01
Offering programmes that contribute to their wellbeing, caring for both physical and mental health.
- 02
Creating spaces for real participation by our people through shared leadership, to achieve common goals.
- 03
Offering opportunities for development and learning.
- 04
Guaranteeing equal opportunities and the absence of discrimination, supporting inclusion in the workplace.
We are committed to listening to and informing consumers
“Because we do business with consumers. Providing information helps them make better decisions, and listening to them helps us improve.”
This commitment is delivered through:
- 01
Informing consumers to help them achieve healthy eating and responsible consumption, supporting them in overcoming technological barriers.
- 02
Maintaining ongoing dialogue to understand their needs.
- 03
Acting transparently and ethically, driven by parity-based governance at the parent company, made up of workers and consumers.
- 04
Offering the best possible service to customers, both in-store and through other contact channels.
We are committed to improving environmental sustainability
“Because we care about the future of the planet, we work to improve the sustainability of the value chain.”
This commitment is delivered through:
- 01
Eco-designing our packaging to improve circularity.
- 02
Reducing CO2 emissions and other greenhouse gases.
- 03
Reducing food waste through prevention, donations, or the transformation of surplus food.
- 04
Making progress in animal welfare certification, with a focus on our own brands.
