Quiénes somos

Mission, vision, and values

At EROSKI, our response to our interest groups’ concerns and expectations is based on accountability and honesty.

We choose accountability because we’re aware of our business’ impact and we pursue sustainability in everything we do. We accept this commitment because we make the effort to create value and improve our interest groups’ quality of life. And we are defined by honesty, because we believe that transparency generates trust, credibility, and strength.

Discover the essence of EROSKI in this short video: an overview of our mission and the commitment with which we build our unique and sustainable business model which is close to our community every day. Learn how we do business with you in just one minute.



Mission

We’re a group of food shops whose fundamental mission is to generate current and future financial results in order to:
·  Create wealth in our environment
·  Satisfy consumers and workers
·  Foster healthy eating habits

At EROSKI, we are guided by cooperative values and we believe in participative management and work collaboration.

Mujer sonrie a empleada en supermercado Eroski

Vision

We shall be the preferred shop for consumers, workers, and those around them.

Because we provide quality products at good prices, because we foster healthy, local, and sustainable eating habits; because we offer our largely female staff an exciting project which at all times shall reflect our corporate values.

Values

1.

Economic, social, and environmental responsibility: We generate results to sustain the socio-business project and to generate wealth in every environment. We seek an environmentally-sustainable and supportive distribution.

2.

Cooperation: We are owners and protagonists, which means we are working on something that is “our own,” and that we consider that working at EROSKI is a joint project.

3.

Consumer commitment: Committed not only to our Customer-Members, but also to a wider vision of the consumer as a citizen whom we wish to serve and satisfy by offering them good products and prices, listening to them in order to improve.

4.

Participation: It is membersʼ right and obligation. It is a commitment to business and social management which means setting high standards for oneself, taking joint responsibility, and seeking out continuous improvement based on self-management.

5.

Trust: We care about relationships based on honesty and simplicity. Transparency is our way of working together.

6.

Innovation: We believe in being open to change, in constantly seeking improvements, especially in offering customers what they need as a way to progress within the company and in society.